I’ve registered a payment card in the app with still can’t start charging
Check that the card details are correct and that it [...]
I can’t find the charging point in the app
If the charging point is not available in the app [...]
Why am I not getting more power?
How much current the battery receives during a given time [...]
How do I report a charging point error?
You can report a faulty charging point by contacting our [...]
Charging does not start even though the charging cable is connected
Check that the charging point is available in the app. [...]
The charging cable is stuck and I can’t get it out. How do I do?
In order for the charging cable to release the contact [...]
